Introduction

Please read the following information prior to exploring the SkINKICKS site.

The information contained within the site is for general information and purchasing functions. It is essential that you agree with the terms and conditions in full prior to using the site.

By ordering any of our products you agree to be bound by our terms and conditions.

Licence to use the website

Unless otherwise specified, the SkINKICKS owns the intellectual property rights for the website and the material contained within the website.

You may view the material, download it for your own personal use and print pages for personal use, subject to the limitations below;

You must not:

  • republish direct material from the site
  • sell information from the site
  • display any material from the website pages in public
  • reproduce any materials for commercial purposes
  • edit or modify any material from the website
  • redistribute materials from the site
  • Your responsibility

By using this site, you assume full responsibility for any risks associated with accessing and using the site. This includes contamination from computer viruses.

By visiting the site you must agree not to infringe any copyrights. You are not permitted to use the material or make copies, other than for your personal use.

By placing an order you confirm that you are legally capable of entering into a binding contract and that you are at least 18 years of age.

Our responsibility

We cannot guarantee that the site will be accessible at all times, and reserve the right to withdraw information and products without prior notice.

Information and advice provided by this site is for information purposes only and does not substitute the advice and treatment of a medical practitioner.

SkINKICKS may provide links to external websites. These links are for your convenience and SkINKICKS holds no liability for their content. Accessing such websites is strictly at your own risk.

Contractual relationship

After placing an order you will receive an automatic e-mail from SkINKICKS confirming that we have received your order. If the order contains Aspect Dr products then this is not an acceptance of your order as we will need to review the items ordered before we can dispatch them. This is to ensure that the products ordered are in line with the SkINKICKS response to your ‘Completed Consultation Form’ - If any of the items ordered are not inline with then you will need to complete a telephone consultation with a member of the SkINKICKS team before those items are dispatched. Please note we reserve the right to decline to fulfil your order if it is deemed that the products ordered are unsuitable. Where possible, we will suggest alternative products that may be more appropriate for you to use and for you to achieve your desired outcome. If this is the case, and you wish to change your order, we will alter your order accordingly and either credit or debit you for the difference. You will be sent an email confirming the change to your revised order details and you will be dispatched the products.

We contract to fulfil your order and deliver the goods to the delivery address given when you placed the order. 

Acceptable use of site

You may not use the website in any manner which may cause damage to the site, or that is in any way illegal, fraudulent or harmful.

You must not use our website for any malicious computer software.

You must not collect data from our website or use it for marketing purposes without our written consent.

Restricted access

We reserve the right to restrict access to our website at our discretion.

Limited warranties

Although it is our endeavour to do so, we do not guarantee the completeness or accuracy of the information published on this website, or that it will be kept up to date on a continuous basis.

We warrant that our products will be of satisfactory quality, and that our liability will be limited to the purchase price of the product.

Exclusion of liability

Nothing in these terms and conditions can limit or exclude our liability for death or personal injury resulting from negligence or fraud or fraudulent misrepresentation.

We will not be liable in respect of any losses arising out of any event that is beyond our reasonable control, to include but not limited to: strikes, industrial action, civil commotion, natural disasters, government restrictions and legislation.

We will not be liable in respect of any loss, or corruption, of data, or software, that is beyond our reasonable control.

These terms and conditions are not intended for the benefit of third parties or to exclude any liability for third parties.

Breach of terms and conditions

Without prejudice to our rights, if you breach these terms and conditions we may take such actions necessary so as to remedy the breach and seek damages, including bringing court proceedings required by law.

Prices, payment & delivery

The price payable for the goods is the price indicated on the website which includes the applicable VAT for the UK. Payment will be taken prior to dispatching the goods.

Customers must provide a valid billing address that matches the address to which their debit or credit card is registered. Failure to do so may result in the transaction being rejected by the payment provider. If an invalid address is provided, SkINKICKS may ask the customer to provide supporting documentation as proof of billing address, such as, a debit or credit card statement or a utility bill.

Goods will be delivered to the address provided at the time of ordering. Delivery details can be found on the ‘Delivery Information’ page here.

If the addressee is not present at the time of delivery, the order may be held at a local mail centre for collection or re-delivery. It is the customer’s responsibility to arrange for collection or re-delivery of the item. Failure to do so will result in the item being returned to the SkINKICKS. If an item is returned, SkINKICKS will contact the customer to arrange re-delivery to the same or an alternative address. SkINKICKS reserve the right to charge the customer for postage costs for any re-delivery of items.

Delivery of items is done using a third party, so SkINKICKS cannot guarantee delivery by a certain date. The majority of orders are delivered within 1-5 working days, however, customers must allow up to 14 working days for delivery before SkINKICKS will re-send an order.  For orders outside of Europe, we ask customers to allow up to 28 days for delivery.

SkINKICKS reserves the right to cancel any orders received at any time prior to dispatch of the goods. If SkINKICKS does cancel an order the customer’s card will automatically be refunded.

International orders

Any customs or import duties are charged once the parcel reaches its destination country.  These charges must be paid by the recipient of the parcel.

Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.

Right to return goods

If after receiving your goods, you decide that you no longer wish to use them, then you will have the right to return the goods within 14 days of receipt, provided that they are returned to us undamaged and unopened. We will refund you upon receipt of the returned goods. Refunds will be made to the credit or debit card used to place the order. We reserve the right to charge you for any postage and packaging costs incurred.

Faulty/Damaged Goods

We will only send out new products to you that are in prime condition. If you receive your package to sign for from the post office and it appears to be damaged, then please inspect the contents before signing for it. If the contents appear to be damaged then decline to sign for the package and it will be returned to us. We will issue you with an immediate replacement.

After signing for the package, should you subsequently find that any of your products are damaged or faulty, you must notify us within 48 hours of receipt and return the goods to us in their original packaging. We will issue you with a replacement product upon receipt of the returned goods.

Non-identifiable information

Having visited SkINKICKS we will automatically collect and temporarily store information about your computer, including your domain, host, and internet address and website from which you have linked to the SkINKICKS. In some circumstances we may store the date and time you visited the site, and the duration of your visit. We may also look at the pages you have visited. We will not use any of this information to identify you, or pass any of this information on to third parties. Some of this information may be stored on your computer in the form of a "cookie" file.

Personal information that could identify you

SkINKICKS will collect data, which you provide voluntarily, including your name, postal address, e-mail, telephone number and other relevant personal details that could be used to identify you. We will not distribute or share any of this information to third parties unless mutually agreed. The information collected may be used for internal auditing, order tracking and for providing you with any information that we feel may be of interest to you.

Legally required disclosure of information

We make every effort to maintain and protect the privacy of our visitors, but we may be compelled to disclose information when required to do so for legal purposes, or to protect our rights as service providers.

Third party sites

Any sites that are linked to / from SkINKICKS may have different privacy policies, so it is essential to read each sites policy independently to ensure that you consent to their individual practices.

Governing Law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the courts of England or Wales.